หน้าที่ความรับผิดชอบ Technical Support ให้การสนับสนุนและแก้ไขปัญหาด้านเทคนิคผ่านโทรศัพท์ อีเมล แชท และระบบ Ticket วิเคราะห์และแก้ไขปัญหาเบื้องต้น เพื่อให้ระบบและบริการสามารถใช้งานได้อย่างต่อเนื่อง แนะนำผู้ใช้งานในการแก้ไขปัญหา และประสานงานส่งต่อเคสที่มีความซับซ้อนไปยังทีมที่เกี่ยวข้อง บันทึกปัญหา วิธีการแก้ไข และจัดทำฐานความรู้ (Knowledge Base) ประสานงานกับ Microsoft เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างมีประสิทธิภาพ Project Coordination ประสานงานกับลูกค้าและทีมงานเพื่อกำหนดขอบเขตและเป้าหมายของโครงการ ติดตามความคืบหน้า รายงานสถานะ ความเสี่ยง และปัญหาที่เกิดขึ้น จัดประชุมติดตามงานและอัปเดตสถานะให้ผู้เกี่ยวข้องอย่างสม่ำเสมอ Licensing Operations ดูแลและบริหารจัดการ Microsoft License ของลูกค้า ติดตามการต่ออายุ สิทธิการใช้งาน และวันหมดอายุของ License
Company Description Who we are. At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers,
In This Role, Your Responsibilities Will Be: Technical Support and Issue Resolution Probe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications. Provide responsive technical support through digital channels, from the
Job Purpose With his expertise in Mechanical field, (Senior) Engineer, Mechanical shall provide advice, recommendations, and solutions to support the Company’s engineering activities related to all mechanical tasks both domestic and overseas projects/ assets and/or COMPANY new businesses
At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. * Act as
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and
Job Purpose: The Technical Support Supervisor is responsible for managing service operations, customer support, and after-sales solutions in Thailand and Southeast Asia. This is a hands-on role that combines managerial responsibility with direct technical support, including on-site repair, maintenance, and testing
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of
Job Purpose (Senior) Engineer, Engineering Standard and Capital Project Management (Primary - Lean Six Sigma Responsibilities) is responsible for driving Engineering Excellence through the development and continuous improvement of Engineering Management Systems (EMS), engineering standards, capital project
Company Description Who we are. At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers,
Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description: Presales - UiPath & Agentic AI (Hybrid Role) Job Summary We are looking for a Presales professional to support the
Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering
Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time.
About the Role Carrier is seeking a Senior Service Engineer to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution,
Roles & Responsibilities - Daily sustaining activities to support production of high-volume manufacturing products - Support NPI activities on pre-assembly processes including review of NPI releases and safe launch data - Perform root cause analysis on NPI failures,
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
Company Description Who we are? We are JDE Peet’s. We craft coffee for every cup and build brands for every heart. JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to