หน้าที่ความรับผิดชอบ Technical Support ให้การสนับสนุนและแก้ไขปัญหาด้านเทคนิคผ่านโทรศัพท์ อีเมล แชท และระบบ Ticket วิเคราะห์และแก้ไขปัญหาเบื้องต้น เพื่อให้ระบบและบริการสามารถใช้งานได้อย่างต่อเนื่อง แนะนำผู้ใช้งานในการแก้ไขปัญหา และประสานงานส่งต่อเคสที่มีความซับซ้อนไปยังทีมที่เกี่ยวข้อง บันทึกปัญหา วิธีการแก้ไข และจัดทำฐานความรู้ (Knowledge Base) ประสานงานกับ Microsoft เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างมีประสิทธิภาพ Project Coordination ประสานงานกับลูกค้าและทีมงานเพื่อกำหนดขอบเขตและเป้าหมายของโครงการ ติดตามความคืบหน้า รายงานสถานะ ความเสี่ยง และปัญหาที่เกิดขึ้น จัดประชุมติดตามงานและอัปเดตสถานะให้ผู้เกี่ยวข้องอย่างสม่ำเสมอ Licensing Operations ดูแลและบริหารจัดการ Microsoft License ของลูกค้า ติดตามการต่ออายุ สิทธิการใช้งาน และวันหมดอายุของ License
Job Purpose: The Technical Support Supervisor is responsible for managing service operations, customer support, and after-sales solutions in Thailand and Southeast Asia. This is a hands-on role that combines managerial responsibility with direct technical support, including on-site repair, maintenance, and testing activities
Company Description Who we are. At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers,
In This Role, Your Responsibilities Will Be: Technical Support and Issue Resolution Probe, replicate, diagnose, and troubleshoot technical issues involving NI software, hardware, platforms, systems, automated test equipment, and distributed I/O applications. Provide responsive technical support through digital channels, from the
Overview The Content Moderator is responsible for reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe;
The Technical Support Manager serves as the regional technical authority for the Valves & Pumps business across APAC. The role provides application expertise, technical leadership and customer-facing support to sales teams, distributors and end users, while driving technical excellence, capability development and successful
Provide technical service support on schedule and at the highest levels of quality. Plan and manage assigned projects to ensure they are completed on time, within budget, and within scope of supply. Manage and co-ordinate with contractors and
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to
Leads complex, data center hardware support services to ensure resilience, reliability, and availability at scale. Designs, governs, and signs off on advanced change activities and site augmentations, driving standardization of SOPs/MOPs across regions. Serves as the highest
Minimum qualifications: Bachelors degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience with presenting to technical stakeholders or
Req ID: 136460 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Summary The Technical Project Leader (Hardware/Software) is responsible for designs, develops and implements automatic test equipment and test programs for product testing
Req ID: 127232 Remote Position: No Region: Asia Country: Thailand State/Province: Chonburi City: Laem Chabang Summary The Technical Project Leader (Hardware/Software) is responsible for designs, develops and implements automatic test equipment and test programs for product testing
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of
Job Description: Summary: This role is a dual task which requires a methodical approach to ensure control and accuracy and contributes to the Airworthiness and safe completion of all maintenance activities, provide support for all items relating
Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well
Company Description Who we are. At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers,
Company Description Who we are. At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers,
Company Description Syngenta is one of the world’s leading agriculture innovation company (Part of 33.4 billion USD Syngenta Group) dedicated to improving global food security by enabling millions of farmers to make better use of available
Oracle Cloud Infrastructure (OCI) continues to expand its global data center footprint, delivering some of the industry’s largest and most complex builds. The Data Center Inventory Control Management (DCICM) team ensures that inventory is tracked, deployed,
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management