Qualifications Main Requirements: Bachelor’s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Minimum 1 years’ experience as QA in call center Must
Overview We are looking for a dedicated Customer Service Representative (Mono Thai) to join our team in Bangkok. In this role, you will be responsible for handling customer inquiries and providing excellent service through calls, emails,
Qualifications Requirements: Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism) Minimum of 2 years Training Experience in a BPO setting Working experience with a premium account with either
Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary
Qualifications Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism) Minimum of 2 years Training Experience in a BPO setting Working experience with a premium account with either B2C
Overview We are looking for Customer Service Team Lead - Thai Speaking to join our team at Teleperformance Thailand. In this role, you will act as a key support for our Customer Service team by sharing your
Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+
Qualifications Excellent communication rapport-building skills. Strong analytical skills Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting -related issues Able to take Management direction and cascade to staff
Overview The Content Moderator is responsible for reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe;
Overview Customer Service Representatives (CSR’s) are responsible for providing consultation and advising service through Phone, Email and Live chat. Consultations and assistance are provided to both customers and partners of our Client. ตำแหน่งงาน : ฝ่ายบริการลูกค้า (ภาษาไทยและอังกฤษ)
Overview We are seeking a Japanese Quality Assurance Analyst to support the Japanese market. The role is responsible for conducting language-specific quality audits, identifying and addressing quality and process gaps, providing actionable feedback to agents, and