Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+
Overview The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary
Responsibilities 1.Manage daily import and export operations 2.Coordinate with external; suppliers, freight forwarders, customers and internal department; shipping coordinator (customs), warehouse teams. 3.Track and monitor shipment status updates to relevant departments. 4.Verify and organize documents (invoice,
หน้าที่และความรับผิดชอบหลัก โทรออกหาลูกค้าเพื่อให้ข้อมูล แนะนำบริการ และช่วยเหลือในเรื่องที่เกี่ยวข้องกับการใช้งาน โทรติดตามลูกค้า เช่น ลูกค้าที่สมัครเรียน/ลงทะเบียนแล้วแต่ยังไม่ได้เริ่มใช้งาน หรือมีปัญหาในการเข้าใช้บริการ สอบถามความต้องการและปัญหาของลูกค้า พร้อมให้คำแนะนำที่เหมาะสม ติดตาม Case หรือปัญหาของลูกค้าอย่างต่อเนื่องจนได้รับการแก้ไข สร้างความสัมพันธ์ที่ดีกับลูกค้าผ่านการพูดคุยและติดตามเชิงรุก เก็บรวบรวม Feedback, Pain Point และความต้องการของลูกค้า เพื่อนำมาปรับปรุงบริการ บันทึกข้อมูลการโทร ผลการติดต่อ และรายละเอียดต่าง ๆ ลงในระบบอย่างถูกต้อง ประสานงานกับทีมที่เกี่ยวข้องเพื่อแก้ไขปัญหาและส่งต่อข้อมูลลูกค้า สนับสนุนงานด้าน Customer Experience และงานอื่น ๆ ที่ได้รับมอบหมาย คุณสมบัติ มีใจรักงานบริการ และ ชอบพูดคุย/สื่อสารกับผู้คน
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients
Overview We are looking for Customer Service Team Lead - Thai Speaking to join our team at Teleperformance Thailand. In this role, you will act as a key support for our Customer Service team by sharing your expertise,
Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+
POSITION SUMMARY The Senior Customer Service Engineer will support the Operations Manager-Power in ensuring service commitments are met and enhancing customer satisfaction through new initiatives. We are seeking a highly motivated and skilled Field Service Engineer with a bachelor’s
Position: Customer Service Specialist Location: Rama 9, Bangkok, Thailand (MRT Rama 9) At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We
Company Description The Exciting Career Opportunity: A brilliant position has now become available for a talented Technical/Industrial Sales Engineer who has a passion for people, hunting for new business and delivering outstanding, best in class customer
Nice to know Provide good customer service as the first line of contact with after-sale service. Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining databases. Coaching and supervising staffs to ensure SLA and
About the Role We are looking for a motivated Service Sales Engineer to drive sales growth for HVAC service solutions, including Service Agreements, Preventive Maintenance, Repairs, and Upgrades for chiller and non-chiller systems. This role combines technical knowledge with
Professional Services Engineer - Thailand Bangkok Full time Professional Services Engineer Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries
Are you a hands-on mechanical engineer who enjoys solving technical challenges and supporting customers in the field? Join our Service team in Thailand as a Service Technican. In this role, you will maintain, repair and overhaul reciprocating compressors
Job Overview: Responsible for managing end-to-end refund and return processes across eCommerce platforms, ensuring accurate processing and timely customer communication. The role also involves handling inquiries and reviews, coordinating with internal teams, and identifying improvements to
Overview Customer Service Representatives (CSR’s) are responsible for providing consultation and advising service through Phone, Email and Live chat. Consultations and assistance are provided to both customers and partners of our Client. ตำแหน่งงาน : ฝ่ายบริการลูกค้า (ภาษาไทยและอังกฤษ) - กรุงเทพฯ
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and
POSITION SUMMARY The Customer Service Specialist leads customer-facing projects from sales handover to completion. Acting as the main contact for customers and internal teams, this role manages planning, delivery, installation, invoicing, and project closure. It also ensures
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to