Who We Are Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEANs leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data
The DevOps / SRE Engineer owns the operational substrate of an AI-native retail decisioning platform — infrastructure, CI / CD, observability, cost meter, and incident response for a system that runs production agents taking real business
The Head of Retail AI Platform is the senior leader accountable for an AI-native retail decisioning platform end-to-end — strategy, roadmap, delivery, team, governance, and commercial outcome. The platform delivers a portfolio of product suites and
The Tech Lead — AI Platform is the senior technical leader for the platform runtime, AI engine, and agent-orchestration tier of an AI-native retail decisioning platform. The role is accountable for architectural integrity, build vs buy decisions,
The AI Engineer builds production agents end-to-end on an AI-native retail decisioning platform — prompt design, tool definitions, multi-step workflows on the agent runtime (LangGraph, CrewAI, or chosen framework), evaluation harnesses (golden sets, regression gates, multi-step replay),