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Position Summary Role and Responsibilities 1. Technical Support for Repair & Maintenance To strengthen SAC repair quality and maintenance capability by supporting service center and engineers with technical troubleshooting, preventive maintenance knowledge, and product issue analysis in
Position SummaryLead and manage Samsung Thailands Customer Care organization, including Contact Center Operations, Voice of Customer (VOC), Digital Customer Engagement, Customer Experience Improvement, and BPO Governance. Drive customer-centric initiatives, service innovation, operational excellence, and digital transformation