Leads complex, data center hardware support services to ensure resilience, reliability, and availability at scale. Designs, governs, and signs off on advanced change activities and site augmentations, driving standardization of SOPs/MOPs across regions. Serves as the
Oversees Data Center Operations across multiple data centers, managing and integrating team performance, operations metrics, and capacity analysis into the broader business line strategy. Directs multiple teams in supporting escalated technical issues, crisis management, and root
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